Effective Date: 2026-03-10
1. INTRODUCTION
1.1. Elevora LLC ("MindProfile," "we," "us," or "our") is committed to safeguarding your privacy and ensuring the security of your Personal Information. This Privacy Policy ("Policy") explains how we collect, process, use, disclose, and protect your information when you use our website at https://mindprofile.co, our digital application, and any related products or services (collectively, the "Services").
1.2. By accessing or using our Services, you agree to this Policy. If you do not agree with our terms, please do not access or use our Services.
1.3. This Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted indicates your acceptance of those changes.
2. CHILDREN'S PRIVACY
2.1. Our Services are intended for individuals aged 18 or older. We do not knowingly collect Personal Information from anyone under 18 years of age. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately at support@mindprofile.co.
3. INFORMATION WE COLLECT
We collect information in several ways:
3.1. Information You Provide Directly
Account/Contact Information: Name, email address, phone number, and other identifying information provided during account registration or when you contact us.
Survey/Profile Data: Information submitted in assessments, personality surveys, or questionnaires, which may include age, gender, relationship status, preferences, and other profile details.
Payment and Order Information: Information necessary to process your transactions, including name, email, payment details (credit/debit card, PayPal, etc.). Payments are processed by secure third-party providers; we do not store your full payment data.
3.2. Information Collected Automatically
Usage Data: Details about your access to and usage of the Services, including IP address, browser type, operating system, referring/exit pages, and usage activity.
Device Data: Device identifiers, type, and settings.
Cookies and Similar Technologies: We use cookies, pixels, analytics services, and similar technologies to enhance Service performance, analyze trends, and personalize content. For more detail, see our Cookie Policy.
4. HOW WE USE YOUR INFORMATION
We use your information in accordance with applicable data protection laws, including GDPR and CCPA (where applicable), for the following purposes:
4.1. To provide, operate, and maintain the Services and your Account.
4.2. To process your orders, payments, and transactions.
4.3. To communicate with you, including responding to inquiries and providing customer support.
4.4. To personalize and optimize your user experience.
4.5. For internal analytics, research, and service improvement.
4.6. For marketing purposes, where permitted by law and subject to your choices.
4.7. To enforce our Terms & Conditions, comply with legal obligations, and protect the rights and safety of MindProfile and our users.
5. LEGAL BASES FOR PROCESSING
5.1. We process your Personal Information only where a lawful basis exists, including:
Performance of a contract: To provide the Services as described in our agreement with you.
Legitimate interests: For improving our Services, preventing fraud, and communicating important information, except where your rights override our interests.
Consent: For specific uses like marketing communications or the use of non-essential cookies.
Compliance with legal obligations: Where required by law, regulation, or court order.
6. HOW WE SHARE YOUR INFORMATION
We only share your Personal Information as described in this Policy:
6.1. Service Providers: With third-party partners who help us operate the Services, process payments, provide analytics, or support customer relationships.
6.2. Legal and Regulatory: If required by law or to respond to legal process, government requests, or enforce our contracts and policies.
6.3. Corporate Transactions: In connection with any merger, sale, reorganization, transfer of assets, or bankruptcy.
6.4. With Your Consent: Where you explicitly direct us to disclose your information.
6.5. Aggregated/De-Identified Data: We may share statistical or de-identified information that cannot reasonably be used to identify you.
7. COOKIES AND ANALYTICS
7.1. MindProfile uses cookies and similar tracking technologies for performance, analytics, and targeted advertising, as explained in our Cookie Policy.
7.2. You can manage your cookie preferences through your browser or device settings. Some features of the Services may not function properly if cookies are disabled.
7.3. We use analytics services, such as Google Analytics, to understand how users interact with our Services. For more information about how Google Analytics collects data, please review their privacy policy.
8. INTERNATIONAL DATA TRANSFERS
8.1. Elevora LLC is based in the United States and stores data on servers located in the United States. However, data may be transferred to and maintained on servers located outside your country of residence.
8.2. Where we transfer Personal Information internationally, we rely on Standard Contractual Clauses or other appropriate safeguards to ensure adequate protection in accordance with applicable data protection laws.
9. DATA SECURITY
9.1. We implement industry-standard technical, organizational, and administrative measures to protect your Personal Information against unauthorized access, loss, destruction, or alteration.
9.2. However, no method of online transmission or storage is fully secure. Any transmission is at your own risk.
10. DATA RETENTION
10.1. We retain your Personal Information for as long as necessary to fulfill the purposes set out in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10.2. When your information is no longer required for these purposes, it will be securely deleted or anonymized.
11. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you have the following rights regarding your Personal Information:
11.1. Access: To request access to your collected Personal Information.
11.2. Correction: To ask us to correct inaccurate or incomplete Personal Information.
11.3. Deletion: To request deletion of your Personal Information, subject to retention requirements by law.
11.4. Restriction: To request restriction of our processing of your Personal Information.
11.5. Portability: To request transfer of your information to another provider.
11.6. Objection: To object to certain types of processing (e.g., marketing).
11.7. Withdraw Consent: To withdraw your consent for processing where consent was given.
To exercise these rights, please contact us at support@mindprofile.co. We may request identity verification to process your request.
12. MARKETING COMMUNICATIONS
12.1. You may opt out of marketing emails at any time by using the unsubscribe link in such emails or by contacting us directly.
12.2. Please note that you may still receive transactional, service-related communications.
13. CALIFORNIA, UK, AND EU RESIDENTS
13.1. California users have specific disclosure and access rights under the CCPA. EU/UK users have rights under the GDPR as described above.
13.2. Further details on your rights, including opting out of sale of personal data or submitting authorized agent requests, may be found by contacting us.
14. THIRD-PARTY LINKS
14.1. The Services may contain links to other websites, plugins, or services not operated or controlled by MindProfile. We are not responsible for the privacy or security of such third-party sites. We recommend reviewing their privacy policies independently.
15. CHANGES TO THIS POLICY
15.1. We may update this Privacy Policy from time to time. Updates will be posted to this page with an updated effective date. If material changes are made, we may notify you by email or through the Services.
16. CONTACT US
For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
Company: Elevora LLC
Address: 9110 Selborne Lane Ste 220 O, Chattahoochee Hills, GA 30268
Website: https://mindprofile.co
Email: support@mindprofile.co
Phone: +1 (930) 219-4874